Privacy Policy
Questions? info@elitesecurity247.com. Also see our Terms of Service.
Who we are
ELITE SECURITY 247 LTD (Company No. 17016213) operates this website at https://www.elitesecurity247.com.
Registered office: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.
Operational headquarters: Glasgow, Scotland. Primary markets are Glasgow and Edinburgh. We also deploy across Scotland and the wider United Kingdom when the brief requires it.
Companies House record: https://find-and-update.company-information.service.gov.uk/company/17016213.
Data controller contact: info@elitesecurity247.com / +44 7741 531089.
What data we collect
Enquiry form: name, email, phone number, selected service and your message.
Technical data: IP address, browser type and basic device information may be processed by our hosting provider (Vercel) as part of delivering the site securely.
Analytics (only if you accept cookies): page views and usage data via Google Analytics 4.
How we use your data
To respond to enquiries and provide quotes or support.
To operate, secure and improve the website.
To understand site performance where you have accepted analytics cookies.
We do not sell your personal data.
Legal basis
Enquiry data: legitimate interests and/or steps prior to a contract (responding to your request).
Analytics cookies: consent (you can Accept or Reject on the cookie banner).
Legal obligations: where we must keep records under UK law.
Cookies and analytics
Essential cookies may be required for the site to function (for example remembering your cookie choice).
Optional analytics: Google Analytics (measurement ID G-ECYG20GQBP) loads only after you click Accept on the cookie banner.
If you Reject, those analytics scripts are not loaded.
You can clear site data in your browser to see the banner again and change your choice.
Who we share data with
Email delivery: Resend (to send enquiry notifications and auto-replies).
Hosting: Vercel (website hosting).
Analytics providers (only with consent): Google Analytics.
Internal routing: enquiries may be emailed to the relevant Elite inbox (or, for Media requests, to our appointed marketing partner).
We do not share your enquiry data for unrelated marketing lists.
How long we keep data
Enquiry emails and related records are kept as long as needed to handle your request and for normal business record-keeping, then deleted or archived according to our internal retention practice.
Analytics data is retained according to each provider's settings and your consent status.
Your rights (UK GDPR)
You may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing.
Where processing is based on consent, you may withdraw consent at any time (this does not affect processing already carried out).
To exercise your rights, email info@elitesecurity247.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
International transfers
Some providers (for example analytics or email infrastructure) may process data outside the UK. Where that happens, appropriate safeguards required by UK data protection law are expected from those providers.
Updates
We may update this policy from time to time. The version on this page is the current one.